Effective Date: June 1, 2021

WebQ Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.webqinc.com or use our services. We operate in Nigeria, Canada, and the United States, and this policy complies with applicable data protection laws, including the Nigeria Data Protection Act (NDPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable U.S. state laws such as the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, or other information you provide when you register, contact us, or use our services.
• Non-Personal Information: Browser type, IP address, device type, operating system, and usage data collected via cookies or similar technologies.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and links clicked.

2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out forms, subscribe to newsletters, or contact us.
• Automated Technologies: Cookies, web beacons, and analytics tools that track your interaction with our website.
• Third Parties: Partners, service providers, or analytics platforms that provide aggregated or anonymized data.

3. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Process transactions and fulfill orders.
• Communicate with you, including responding to inquiries and sending promotional materials (with your consent).
• Analyze website usage to enhance user experience.
• Comply with legal obligations in Nigeria, Canada, and the USA.

4. Legal Basis for Processing

We process personal information based on:

• Consent: Where you have given explicit consent, such as for marketing communications.
• Contractual Necessity: To fulfill a contract, such as processing payments for services.
• Legal Obligation: To comply with laws in Nigeria (NDPA), Canada (PIPEDA), and the USA (e.g., CCPA).
• Legitimate Interests: For purposes like improving our services or preventing fraud, where such interests do not override your rights.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who assist with hosting, payment processing, or analytics, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. International Data Transfers

As a company operating in Nigeria, Canada, and the USA, we may transfer your data across these jurisdictions. We ensure appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions, are in place to protect your data during international transfers, in compliance with NDPA, PIPEDA, and applicable U.S. laws.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Objection: Object to processing for certain purposes, such as marketing.
• Data Portability: Request your data in a machine-readable format.
• Opt-Out: Opt out of the sale of personal information (applicable under CCPA).

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by law (e.g., 30 days under NDPA and PIPEDA, 45 days under CCPA).

8. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

We use cookies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our cookie consent tool. For details, see our Cookie Policy on www.webqinc.com.

10. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example, we retain transaction data for 7 years to comply with tax laws in Nigeria, Canada, and the USA.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

12. Children's Privacy

Our services are not directed to individuals under 13 (or 16 in some jurisdictions). If we learn we have collected data from a child without parental consent, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. The updated policy will be effective as of the date posted.

14. Contact Us

For questions or to exercise your rights, contact us at:

• Email: [email protected]

• Address (Nigeria): WebQSolutions Inc.., 9 Oyewole street, ilupeju, Lagos, Nigeria

• Address (Canada): WebQSolutions Inc., 2 Goode St Richmond Hill  ON, Canada

Address (USA): WebQSolutions Inc, 30 N Gould St #48536. Sheridan, WY 82801, USA